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<title>Cupola Teleservices (CTS)</title>
<link>http://www.ctsdubai.ae</link>
<description>The Premiere Contact Centre and BPO in the Middle East</description>
<language>en-us</language>

<item>
<title><![CDATA[ 11 Years and still best in industry... ]]></title>
<pubDate>2010-12-10</pubDate>
<link>http://www.cupolagroup.com/cts/news-details.php?id=4</link>
<description><![CDATA[ CUPOLA Teleservices participated in MECC 2010 exhibition held from Dec 12 - 13, at hall 5 Dubai International Convention and Exhibition Centre.  ]]></description>
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<item>
<title><![CDATA[ CTS Continues its Magnificent Stint at the Middle East Call Centre Awards 2009 By Insights  ]]></title>
<pubDate>2009-09-28</pubDate>
<link>http://www.cupolagroup.com/cts/news-details.php?id=5</link>
<description><![CDATA[ Cupola Teleservices continues its Magnificent Stint at the Middle East Call Centre Awards 2009 By Insights  ]]></description>
</item>

<item>
<title><![CDATA[ Cupola signs contract with EMW for contact centre modernisation and maintenance  ]]></title>
<pubDate>2009-06-23</pubDate>
<link>http://www.cupolagroup.com/cts/news-details.php?id=6</link>
<description><![CDATA[ Cupola Teleservices (CTS), provider of outsourced contact centre services in the Middle East, has signed a contract with EMW, the smart convergence experts, to upgrade its existing Avaya based Call Centre platform to a higher version.  ]]></description>
</item>

<item>
<title><![CDATA[ CTS scale up to new heights with ISO/IEC  ]]></title>
<pubDate>2009-03-02</pubDate>
<link>http://www.cupolagroup.com/cts/news-details.php?id=14</link>
<description><![CDATA[ CTS were recently awarded the ISO/IEC 27001:2005 certification by Lloyd's Register Quality Assurance Limited following a thorough audit and stringent review of core their operations and IT security processes and procedures spanning over a course of one week.  ]]></description>
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<item>
<title><![CDATA[ Cupola Teleservices reaffirms Numero Uno status in the Middle East Contact Centre and BPO sector  ]]></title>
<pubDate>2008-09-28</pubDate>
<link>http://www.cupolagroup.com/cts/news-details.php?id=13</link>
<description><![CDATA[ Cupola Teleservices continued its reign as the foremost Contact Centre and BPO organisation in the Middle East by bagging a clutch of Awards at the recent Middle East Call Centre Awards 2009 organised by Insights. ]]></description>
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