Worried that you might be missing potential sales, rental or leasing inquiries for your properties outside regular office hours? Our live UAE-based agents ensure that you are able to pick up the phone every time in Arabic, English or Hindi/Urdu. We can easily add other languages like Russian and Mandarin, if required.
Whether you are a property developer, a real estate broker or a hospitality brand, you can choose between flexible contact center coverage options to suit your needs and budget.
Your prospective and existing customers (property owners and tenants) need a greater level of support now. Providing CX support across multiple communication channels will help deal with all types of customer inquiries:
For anything we aren’t able to handle, we will coordinate the right members of your team to have these requests addressed.
Aside from sales and leasing support, you likely need help with ongoing property management support for your real estate portfolio. We handle service requests and complaints for your properties.
We set up a CRM ticketing system to take requests for you if you don’t have one. We can then schedule technicians to assess requests and fix service issues if required. We follow up and close tickets.
You may be promoting a new real estate development and expect a large number of sales inquiries. We can ramp up your team quickly to support busy periods. We can handle customer sales inquiries received from your website, sales promotion kiosks, social media and other channels.
Contact us today to learn more about how we can help you with a contact center to support your properties.