Contact Center Staffing

Find the Right Team Members for Your Own Contact Center

Want to manage your own contact center but struggling to find the right people? Or maybe you don’t want to handle the HR administration or payroll processing for your team? We can help you by providing permanent and temporary outsourced staff across the UAE.

Full Service HR Outsourcing Capabilities

We handle the entire HR administration cycle from recruitment to payroll to end-of-service.

cupola full service hr outsourcing capabilities

Recruitment & Onboarding

Sourcing and recruiting suitable candidates will no longer be an issue. We have access to a huge pool of experienced contact center professionals applying for jobs with us every day. You can also benefit from additional recruitment services including candidate screening, interview scheduling and conducting reference checks.

Having hired thousands of employees over 25 years, we are also able to onboard your employee quickly. We work closely with the UAE’s Ministry of Human Resources & Emiratization (MOHRE), General Directorate of Residency and Foreigners Affairs (GDFRA) and Emirates Identity Authority (EIDA) to process all the relevant visa and work permit documentation fast.

HR Administration & Payroll Management

Employees will have various HR requests during their time with your company. These requests can include salary certificate requests, “no objection” certificates (NOCs), leave requests, etc. We use our own custom built software to automate these processes and make them more efficient for you and your employees.

Apart from HR administration, we also handle your leave/attendance management and payroll processing. We can even link both processes using software depending on your needs.

End of Service & Offboarding

When an employee leaves your company, there are a number of steps that need to be completed including: signing offboarding documentation, cancelling the visa and processing end of service settlement. We handle this process professionally on your behalf.

How Can Cupola Help You?

Contact us now to get your proposal today to assist handle your staffing and HR requirements.